Privacy policy.

Effective Date: 02/07/2025

1. Introduction Welcome to MODocs ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, company name, and any other details voluntarily provided.

  • Usage Data: Information on how you interact with our website, including IP addresses, browser type, and device details.

  • Cookies and Tracking Technologies: We may use cookies to enhance your experience and analyze site traffic.

3. How We Use Your Information We use the information collected for the following purposes:

  • To provide, operate, and improve our services.

  • To respond to inquiries and customer support requests.

  • To send updates, promotional materials, and service-related communications.

  • To ensure security and prevent fraud.

4. Data Security We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take every precaution to safeguard your data, no transmission method over the internet is 100% secure.

5. No AI Model Training on Customer Data We do not use customer data to train AI models. Our app functions strictly to process audio inputs into structured SOPs without retaining or utilizing customer data for machine learning or AI training purposes. Additionally, our partners and service providers are contractually obligated not to use customer data for AI training or model development.

6. Data Sharing and Third-Party Services We do not sell, rent, or trade customer data. We may share information with trusted third-party service providers only to the extent necessary for delivering our services (e.g., hosting providers, analytics tools), and all such providers adhere to strict privacy standards.

7. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights and Choices You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request information about how your data is processed. To exercise these rights, please contact us at info@modocs.ai.

9. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@modocs.ai

Mailing Address:
MODocs
4920 Atlanta Hwy
Suite 102
Alpharetta, GA 30004